Mr E - Ecreation
Ecreation is worldwide market leader in the field of chatbots. This way of communication is mainly used to support sales, marketing and customer support centers. A chatbot is a virtual buddy that can be added to an instant messaging client, such as Windows Live Messenger. The "bot" can also be integrated on a website. The initial perception of a user is that he or she is speaking to a real person. In reality they communicate with a large database of pre-set answers, real-time feeds and links. This database can be seen as the Artificial Intelligence (AI) of the chatbot. Our unique and user-friendly Knowledge Management System allows you, as our customer, to manage the knowledge of the chatbot yourself, without the need for technical knowledge.
|Submitted :||20th, March 2010|